Employee Spotlight: Maureen Rowley

I am the Recruitment Manager at LaundryLux.

Recipient of the Women’s Initiative Woman of the Year 2024.

Q. Tell us about your role and responsibilities at LaundryLux.

I am responsible for full cycle recruitment for LaundryLux and LLD, our distribution arm. It all starts with meeting the needs of the organization for it to grow and have the right talent in the right roles. I meet with hiring managers to understand and align on the department’s needs by defining roles and responsibilities, and then crafting job descriptions. Then I start the process of finding candidates by using numerous methods, advertising, networking, and even searching for passive candidates. Once I’ve located candidates that fit the role, I screen them and present them to the hiring manager as possibilities. The hiring manager interviews candidates, we get the pool of talent down to a handful of possibilities, and then pick a final candidate for the role. Then the process of preparing and sending offer letters starts. Once a candidate accepts the onboarding and acclimation process of joining LaundryLux or LLD begins.

Q. What is the day-to-day of your role like?

I like variety and every day can be so different. Some days are focused on searching for candidates who may not be looking for a new role, or advertising roles that I am attempting to fill. On other days, I am working directly with hiring managers regarding filling new positions. And other days are filled with candidates’ screenings and interviews. I really enjoy collaborating with my other HR colleagues along with working with the leadership team and ensuring that the onboarding process is smooth and enjoyable for new hires.

Q. What are the skills you need to be at the top of your game in recruiting?

First, you must like people and communicating with all levels of employees and talent. You need to be organized, able to prioritize, and keep candidates up to date on the process. You also need to be a little bit of a detective to locate passive candidates that may not be looking for a new role. Some roles can be a challenge to fill so you must be persistent and creative and enjoy solving problems.

Q. Things I love about Recruiting at LaundryLux?

Interacting with all levels of the organization and forming strong relationships with different departments and managers to solve hiring challenges. I have a direct impact on the career paths of those who join the organization which impacts overall success and productivity. Of course, there is nothing more gratifying than filling a particularly challenging role.

Q. What has your experience been with our company culture?

This is a company of doers. It is motivating to see our senior leadership tackle challenges and solve problems wherever needed, whether that is in the boardroom or the warehouse. Finding our Chairman of the Board, Neal Milch prepping a washer or dryer for delivery is inspiring. Nobody sits back and waits for someone else to solve a problem.

Being a family-owned company, everyone has access to the C-level executives. You know the founder, president, and CEO by name and can interact with them quite often. They invite everyone to share ideas and make suggestions. The doors of their offices are always open and they welcome feedback from all.

The passion and drive to be the best in the industry is evident. The owners display their passion for success through their hard work and commitment. The company wants to be number 1 and they continuously invest time, energy, and resources to achieve this goal. Investing in technology, marketing, and people are top priorities for the organization.

LaundryLux culture is a collaborative and supportive environment. Teams continually help each other and pull together for the success of the organization. Colleagues are there to offer help and advice whenever needed.

Looking to join a dynamic and innovative team? Check out the exciting opportunities we have available on our Careers page. We’re a fast-growing company and are always on the lookout for talented individuals to join us in transforming the laundry industry.

This Employee Spotlight is part of Laundrylux’s Women’s Initiative. Laundrylux is focused on building a better workplace for women, supporting each other, and being heard.