Employee Spotlight: Colleenann Velez

Q. What do you do at Laundrylux?

As a Customer Care Fulfillment Manager, I organize and fulfill the orders in Epicor on our Fulfillment Workbench. I think outside the box as much as possible and find ways to make the orders ship at 100% capacity as fast and efficiently as possible with the help of our incredible team!

Q. What do you love about working at Laundrylux and/or the laundry industry?

I love going into laundromats and seeing our equipment being displayed and used. Such a feeling of satisfaction and joy to knock out the competition!

Q. What do you see as important trends within the industry or within your field?

Many laundromats would invest in 220 voltage washers, but now 120 voltage is taking off just as much within the industry.

Q. What would you say to other women looking to get into the industry or your field?

It is absolutely a great opportunity for women. By learning the ins and outs of the equipment including the features and benefits, and to listening intently and zooming into what the customer is truly looking for, their pain points and we can turn their dreams into a reality with our laundry equipment. There is nothing more exciting to talk about! I could never sell something that I could not stand behind. This is a Win, Win with both of our brands of equipment. We carry the BEST of both Worlds.

Q. What is one fun fact about you that most people do not know?

I am an adrenaline-rush junkie! I scuba-dived in Australia years ago and got to experience the Great Barrier Reef, the underwater World. It was incredible and unforgettable.

Looking to join a dynamic and innovative team? Check out the exciting opportunities we have available on our Careers page. We’re a fast-growing company and are always on the lookout for talented individuals to join us in transforming the laundry industry.

This Employee Spotlight is part of Laundrylux’s Women’s Initiative. Laundrylux is focused on building a better workplace for women, supporting each other, and being heard.