About Golden State Laundry Systems 

Golden State Laundry Systems is the #1 full-service commercial laundry provider in California. We specialize in providing best-in-class commercial laundry equipment and solutions to laundromats and on-premises laundry rooms for businesses throughout California. 

Our Service Technician role 

As our Service Technician, you will install equipment in designated locations in a safe and courteous manner and in accordance with established standards and procedures.

You will report directly to the Service Manager.

As our Service Technician, your day-to-day responsibilities will include:

  • Installing equipment in homes and/or businesses in accordance with established standards and procedures, maintaining safety and professionalism at all times
  • Completely and accurately testing installed equipment, ensuring it is in proper working order prior to departure from installation site
  • Providing a thorough explanation of equipment capability and operation to the customer and responding to all questions in a courteous and knowledgeable manner
  • Accurately completing all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules
  • Designing equipment installation processes utilizing thorough knowledge of equipment and its capabilities
  • Assisting in the promotion and sale of extra equipment
  • Maintaining inventory control of assigned equipment to ensure adequate stock levels and participating in form inventory processes on a regularly scheduled basis
  • Maintaining control of all assigned company property and ensuring that equipment is maintained in safe operating condition at all times
  • Safely operating the assigned company vehicle and ensuring that it is maintained according to the manufacturer’s specifications
  • Representing the organization and delivering the best in class customer experience 
  • Exhibiting appearance and conduct in accordance with established company standards to present a professional image to customers and the general public, maintaining the highest degree of decency, honesty, and integrity as a guest in customers’ homes and/or businesses
  • When on-call, ensuring availability by telephone or pager contact at all times for service calls
  • Assisting with equipment diagnostics, maintenance, and repairs
  • Performing other related duties as assigned by management

Our ideal candidate has…

  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities
  • Ability to manage priorities and workflow
  • Proven ability to handle multiple projects and meet deadlines
  • Capability to work independently with minimal supervision
  • Commitment to excellence and high standards
  • Versatility, flexibility, and a willingness to adapt to changing priorities with enthusiasm
  • A strong commitment to providing excellent customer service
  • Excellent written and oral communication skills
  • Ability to quickly grasp and follow written and verbal instructions
  • Ability to understand any and all safety requirements and cautions
  • Capability to perform necessary physical labor
  • Professional appearance and demeanor
  • Ability to patiently and effectively present information and respond to questions
  • Ability to communicate with people at all levels and from various backgrounds
  • Bilingual skills are a plus

What does a career at Golden State Laundry Systems mean for you?

  • A competitive salary
  • 401K employment benefits
  • Health insurance benefits for medical, dental, and vision
  • Life insurance benefits
  • The opportunity to work alongside a passionate, dedicated team of laundry experts driving change in the commercial laundry industry.
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