Middlethorpe Hall in York is one of the most highly-regarded hotels in the North of England. With its enviable location consisting of 20 acres of manicured gardens and parkland, the property was originally built in 1699 and, after being rescued from decay, was restored by Historic House Hotels in 1984. In 2008, ownership of Middlethorpe Hall was transferred to the National Trust by donation with all profits benefiting the houses and the charity. Today, the venue boasts 29 bedrooms and a luxury health spa.
Though the property decor, antiques, and fine art are consistent to the style of the 18th century, behind the scenes is a different story.
The modern spa is one of the major features of the hotel, with an indoor swimming pool, steam room, sauna, and gym. As hygiene and cleanliness are paramount, the hotel made it a priority to install Electrolux Professional laundry equipment, the most advanced and innovative system available. Having the laundry in-house enables the hotel to control the process and meet their highest expectations and requirements. Also, since Electrolux Professional laundry equipment uses less water and is faster drying, the hotel has increased productivity while eliminating the costs and inconsistent results of outsourcing.
Taking care of the laundry needs of guests and staff at the historic hotel is not an easy task. That’s why Middlethorpe turned to global leader Electrolux Professional for a complete solution that would meet all its requirements. The hotel opted to install a full Electrolux on-premises laundry (OPL) including:
- High-extract W4240H Washers with Automatic Water Savings (AWS). This unique feature weighs the load and adds precisely the correct amount of water — automatically – leading to a considerable savings. The large doors make it easy to load and unload and it operates at low noise levels for a comfortable working environment.
- T4530 Dryers with the ability to process two full loads per hour.
- IC43316 flatwork ironer – which can process sheets, duvet covers and table cloths, as well as napkins and pillowcases.
Lionel Chatard, Director and General Manager of Middlethorpe Hall commented: “Laundry is a priority for us. Not only do we have to ensure we clean guests’ towels, bed linen, table linens, and uniforms on a daily basis, but we also have an extremely busy spa to cater for in terms of linen and towels.
Possessing an in-house laundry gives us complete control over our linen and its quality. The smell and crispness of the linen is important to us as some laundries can produce a hospital type scent whereas we now have control over these finer details that help us to maintain the luxurious nature of our premises. The equipment from Electrolux fits our needs perfectly – we have it running for at least eight hours every day, it is easy for all my staff to use, and it performs consistently.”